OmniVision Satellite Systems

Technical Support Tools

Experiencing technical problems? Try these simple troubleshooting tips first:

Reset your receiver

Resetting your receiver will fix the majority of issues you may be experiencing. To do this, press and hold the Power Button on the front panel of your satellite receiver for 10 seconds. Your receiver will then reboot. If not, try the additional tips below.

Check for anything that may be blocking your satellite signal (tree branches, snow, etc).

Check that your TV is set to channel 3 or 4. If your remote is identified by a blue number 2, also try channel 60 or 73.

Watch for the remote control “low battery indicator” on your TV screen and be sure to replace the batteries in your remote control as necessary.

Make sure the receiver is continuously connected to a working phone line.

Run a "Switch Check"